Application Manager does not show any plugin update anymore after patching to Zurich release Patch 5

Smallknife
Tera Expert

3 weeks ago

Hi all

 

After patching our DEV instance to Zurich Patch 5 we wanted to update all our plugins.

But after upgrading the first plugin the application manager does not show any available update anymore.

We did the same procedure on our TEST instance and got the same issue.

Case is opened for ServiceNow but no answer to far, that's why the question here : does anybody have the same or a similiar issue and probably a solution?

 

Many thanks for your support.

KR, Urs

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11 REPLIES 11

VincentBlouin
Tera Contributor

a week ago

I had the same issue and support provided a new KB with a workaround :
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2719949