ATF for Incident management

[SuganyaV6003655]

Can anyone shareme the steps to create ATF for incident management(ITSM)

Please share me the step by step for Incident lifecycle

User creates a new incident , User assigns an incident to a group or user,Update incident status to In Progress,

Place incident on hold, Resolve an Incident, Close a resolved incident

I required all the steps, as i tried but it was failing in the first step while impersonating the user

Thanks in advance

[SuganyaV6003655]

I am getting test failed in 3rd steps

[Ankur Bawiskar]

@SuganyaV6003655 

did you add that error to ignore list and re-run the test?

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