ATF for service operations workspace

[Nishtha2]

Hi All,

Version: Washington DC

I am trying to create ATF to test Service Operations Workspace common scenarios such as:

Verify the SOW landing page is having all the options available (home,list, inbox and service dashboard)

Home page should be having overview, annoucements, upcoming tabs and my performance

In Home, verify the overview tab widgets functionality (Incidents, catalog tasks, problems and changes)

So I used the ATFs steps as:

1. Create a user: itil_admin

2. Open a new form: incident

                                    Form UI selected as Service Operations Workspaces

Run test

Form gets opened successfully in SOW but ATF fails stating the below error:

This step failed because the client error 'GraphQL API - GlideGraphQL : documents list does not contain valid document records: com.glide.graphql.GlideGraphQLException: documents list does not contain valid document records: com.glide.activity.graphql.schema.support.GetEventsGraphQLFieldDefinition.getDocuments(GetEventsGraphQLFieldDefinition.java:101)

Please help me in achieving the ATF  for SOW

[Shaqeel]

Hi @Nishtha2 

If it does not affect the run, you can ignore this error by adding it to ignore list and then if you run it won't fail.

Regards

Shaqeel

[Nishtha2]

Thanks,

ATF ran successfully after adding this error in ignore list

[Shaqeel]

Hi @Nishtha2 

Kindly Mark it as Solution and close this thread.

Regard

Shaqeel

[Aishwarya Selv1]

Which application are you trying to create ATF for SOW?