ATf's are throwing error after Australia upgrade

[Vishesh Goel1]

After servicenow upgrade to Australia we are facing below error while executing ATFs, how to fix this issue? we aslo tried adding query range ACL on sys_plugin but it didn't work.

"Part of the query on sys_plugins has been ignored because of insufficient access for 'query_range' operation on sys_plugins.source"

[Ankur Bawiskar]

@Vishesh Goel1 

is this error coming while doing manual testing?

[Tanushree Maiti]

Hi @Vishesh Goel1 

Refer this KB: KB1705620 ACL error on list filter - "Part of the query on incident has been ignored because of read... 

o mitigate this issue, customer has to create new query_range/query_exact type of ACLs with the respective table and field.

• query_exact → Enables users to submit match queries("is", "is not", "is empty", etc).
• query_range → Enables users to submit range queries("starts with", "ends with", "contains", etc) and sorting is unrestricted.
• For more details, please refer below documents,
  • ACL rule types - Create ACL rules
  • Query ACLs - granular access control
• Additionally,  this error message can be hidden by creating and setting the below property to false:

Name : glide.db.encoded_query.field_acl_error_msg

Type : true | false

Value: false

Note: in your error ,

Adding a query_range often fails because ATF queries rely on exact matching for system records.

• Navigate to System Security > Access Control (ACL) in the filter navigator.
• Click New.
• Set Type to record.
• Set Operation to query_match.
• Set Name to sys_plugins or sys_plugins.source.
• Under the Requires role list, add the roles your ATF run user possesses