Broken Company Logo after Upgrade

[Jeannie Taylor]

After upgrading to the Vancouver instance, some users are experiencing a broken company logo.  Has anyone else experienced this, and have you been able to resolve this?

[Rene El Hamzh]

Hi @Jeannie Taylor, 

this support article might help: Company logo is missing in the instance after the upgrade 

Best regards,

Rene

[Jeannie Taylor]

Thank you!

[Dr Atul - LNG]

Hi @Jeannie Taylor 

Refer this:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744449

or try to add again under company.

[Jeannie Taylor]

Thank you!