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Broken Company Logo after Upgrade

Jeannie Taylor
Tera Contributor

After upgrading to the Vancouver instance, some users are experiencing a broken company logo.  Has anyone else experienced this, and have you been able to resolve this?

6 REPLIES 6

Rene El Hamzh
Kilo Sage

Hi @Jeannie Taylor

 

this support article might help: Company logo is missing in the instance after the upgrade 

 

Best regards,

Rene

Jeannie Taylor
Tera Contributor

Thank you!

Dr Atul G- LNG
Tera Patron

Hi @Jeannie Taylor 

 

Refer this:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744449

 

or try to add again under company.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Jeannie Taylor
Tera Contributor

Thank you!