Business rules are all locked after upgrade to Yokohama

[Nabilah]

Hi,

After upgrading to Yokohama I have noticed all my business rules locked and read only despite me having the admin role. 

Has anyone else experienced this if so what was the solution? I need to modify a few business rules.

#yokohama #businessrule

[Chaitanya ILCR]

Hi @Nabilah ,

what do mean all

may be the protection policy of those records that you trying to edit are set to the read only

please share few screenshots and 

also check if your account has sn_read_only (with this everything should be read only for you not just BRs) and remove it if you have it 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Nabilah]

The protection policy field is empty. It is with all the business rules i am not able to modify any. 

[Chaitanya ILCR]

How about the role I shared ?

Also try clearing the cache log out and login and try different browsers 

Also check Access analyser 

Still facing the issue the Log a HI case

Regards 

Chaitanya 

[AndersBGS]

Hi @Nabilah 

Based on the information shared and based on: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0787466 I would suggest to create a HI case with ServiceNow to understand the reason.

[Michael Domke]

I'm experiencing the same thing. Can't edit any business rule (sys_script) after upgrading to Yokohama (Patch 6).

If you've resolved this, share back with what you did.

If/when I resolve my issue, I'll share back.

Michael