Can I exclude only Incident table as part of cloning?

Suggy
Giga Sage

‎04-08-2022 01:31 AM

Can I exclude only Incident table as part of cloning?

 

I read this FAQ, but its still confusing.

"

I excluded a specific table, but after the clone, the data is still there?

This is a very common question that comes up to support. You enter in an excluder but after the clone, the data is still there.

This can be a number of different causes:

  1. You unchecked the checkbox to exclude tables for the clone
  2. You tried to exclude a child table that is using the TPH extension model EG: incident. 

When excluding child tables of the Task table, child tables are excluded. You do not need to exclude the parent Task table together with the child table, this works for TPH or TPC extension models"

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Nishikant
Mega Guru

‎04-08-2022 01:54 AM

Yes, you can just exclude the incident table from cloning. After you add it to the excluded table list make sure you add it to relevant clone profile and when setting up clone you select the correct clone profile.
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Suggy
Giga Sage
In response to Nishikant

‎04-08-2022 07:56 AM

Hi Nish

Below section speaks about the scenario where you have excluded a table, but data is still there after the clone. So the 2nd point says the reason for that.

In the case of Incident, its a TPH table. So will it still work?

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Arjun Ayyappan
ServiceNow Employee
ServiceNow Employee

‎04-08-2022 03:17 AM

Hi,

Please review the document below on the behavior of excluders and preservers on extended tables.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0957159

Regards,

Arjun

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Suggy
Giga Sage
In response to Arjun Ayyappan

‎04-08-2022 07:53 AM

@Arjun Ayyappan Hey, that article does not speak about the exclusion for CHILD table. It speaks only for Parent.

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