Can I exclude only Incident table as part of cloning?

Suggy
Giga Sage

Can I exclude only Incident table as part of cloning?

 

I read this FAQ, but its still confusing.

"

I excluded a specific table, but after the clone, the data is still there?

This is a very common question that comes up to support. You enter in an excluder but after the clone, the data is still there.

This can be a number of different causes:

  1. You unchecked the checkbox to exclude tables for the clone
  2. You tried to exclude a child table that is using the TPH extension model EG: incident. 

When excluding child tables of the Task table, child tables are excluded. You do not need to exclude the parent Task table together with the child table, this works for TPH or TPC extension models"

6 REPLIES 6

Suggy
Giga Sage

Anyone?

Adi18
Tera Contributor

Hi @Suggy, did excluding the child task table specifically work for you? We're looking to do the same but the documentation is vague.