Catalog Item struck
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-24-2024 08:45 AM
I have submitted the catalog item and its been struck and not editable.
Please suggest alternatives
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-24-2024 08:46 AM
@KiranmaiP
Please share the screen shots
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-24-2024 08:53 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-24-2024 09:03 AM
Hi @KiranmaiP
Just Run the Back ground script
Use below script and replace sysid with your catlog item sysid.
var sysid = 'e1ba3411db0011113d11b11ba19111e0'; //sys_id of your item
var grrp = new GlideRecord('sc_cat_item');
if(grrp.get(sysid));
{
gs.info("grrp.state" );
grrp.state = 'published';
}
grrp.update();
Please mark this response as Correct and Helpful if it helps you can mark more that one reply as accepted solution.