Classic view support expiration
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‎06-12-2025 11:25 AM
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‎06-12-2025 11:42 AM
Hi @rsaremi ,
As of now, ServiceNow has not publicly announced a specific end-of-support date for the Classic View. However, ServiceNow has been actively encouraging users to transition to the Next Experience (Polaris UI), which offers a more modern and streamlined interface.
To stay updated on the official timeline for the deprecation of Classic View, it's best to:
- Monitor the ServiceNow Release Notes for each new version.
- Check the Now Support Portal for any announcements or knowledge base articles related to UI transitions.
- Reach out to your ServiceNow account representative or support contact for roadmap insights specific to your instance.
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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‎06-12-2025 12:16 PM
Hi @rsaremi
I don’t think the classic view is going to expire anytime soon. You can disable it by turning off the Polaris priority in the instance. Just a thought—ServiceNow still supports execution plans in catalog items where Flow Designer is already in use, so classic will likely remain available for a long time.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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