Company and "ServiceNow" Logo's are missing in the Email Notifications after yokohama patch1 upgrade

Sehreen · ‎03-19-2025

1.Goto Filter Navigator -> Emails

2. Open any Existing email
4. Click on 'Preview Email'
5. The Company Logo (left hand Top corner) and Service Now Logo (Right hand Top corner) are missing.

Dr Atul G- LNG · ‎03-19-2025

Hi @Sehreen

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎03-19-2025

Hi @Sehreen

Please check if the images are still under 'Images' or if they were removed by the clone. If they were removed, you'll need to add them manually again.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Sehreen · ‎03-19-2025

Hi Atul,

Where can I find them under?

Dr Atul G- LNG · ‎03-19-2025

Hi @Sehreen

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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