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Company and "ServiceNow" Logo's are missing in the Email Notifications after yokohama patch1 upgrade

Sehreen
Tera Contributor

1.Goto Filter Navigator -> Emails

2. Open any Existing email
4. Click on 'Preview Email'
5. The Company Logo (left hand Top corner) and Service Now Logo (Right hand Top corner) are missing.

 

 

1 ACCEPTED SOLUTION

Hi @Sehreen 

AGLearnNGrow_0-1742393365924.png

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Sehreen 

 

Please check if the images are still under 'Images' or if they were removed by the clone. If they were removed, you'll need to add them manually again.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Hi Atul,

 

 Where can I find them under?

 

Hi @Sehreen 

AGLearnNGrow_0-1742393365924.png

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************