Recently our staff upgraded Service Now and now have some funky behavior. I log in and go to create a new incident. When that window opens it automatically puts my name in the 'Assigned To' field. I fill out the form and after I select an 'Assignment Group' (not one that I am a member of) it clears my identity from the 'Assigned To' field. I then submit the ticket. When I search for the incident and bring it up I see the 'Assignment Group' I selected... but my name is back in the 'Assigned To' field also. Odd... and annoying. Has anybody else encountered this behavior?
