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11-27-2024 01:20 AM
The create order button is not working in Xanadu Patch 3 version. Getting the below logs,
org.mozilla.javascript.EvaluatorException: GlideRecord.addQuery() - invalid table name: sn_csm_pricing_attribute_adjustment (sys_script_include.55c3bf8ec3b131107d575b79c840dd4a.script; line 485)
EvaluatorException(JavaScript evaluation error on:
new sn_quote_mgmt.OrderIntegration().createOrderFromQuote(current.getUniqueValue(), 'sn_l2c_quote_to_order');
)
Can anyone help me on this?
Solved! Go to Solution.
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11-27-2024 06:04 AM
Good evening Colleagues! 😁 @Satoshi Abe @RohitN244878896
The Create order button on quote record comes under the L2C FLOWs setup OOB by ServiceNow.
I would suggest you to more check on the L2C FLOW's going in error in backend.
Also I see one of the L2C mapping causing the issue. Probably the plugin versions causing the issue.
Request you to check the versions and repair them once as we had such issue with our instance and we repaired the plugin versions.
Please feel free to revert back in case you need further assistance and mark it as helpful.
Thank you!
Kailash Bhange
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11-27-2024 06:04 AM
Good evening Colleagues! 😁 @Satoshi Abe @RohitN244878896
The Create order button on quote record comes under the L2C FLOWs setup OOB by ServiceNow.
I would suggest you to more check on the L2C FLOW's going in error in backend.
Also I see one of the L2C mapping causing the issue. Probably the plugin versions causing the issue.
Request you to check the versions and repair them once as we had such issue with our instance and we repaired the plugin versions.
Please feel free to revert back in case you need further assistance and mark it as helpful.
Thank you!
Kailash Bhange
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11-27-2024 08:08 AM
@Kailash Bhange I just uninstalled Data Model for Order Management and Order Management plugins and re installed it and repaired the lead to cash core plugin. I can able to create a order from quote now in My PDI.
Thanks for the Support. It is helpful
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11-27-2024 08:24 AM
And also added Product and pricing rules plugin