CSA Exam

[abdulhannan]

Hello everyone. I want to ask some questions related to Servicenow CSA exam. So, can anyone please help me how to prepare for it. What will be the pattern of exam. Thankyou.

[GlideFather]

Hi @abdulhannan,

The questions in CSA as well as most of any other ServiceNow exams are 1) multiple choice and a very few are 2) multiple select.

Examples:

1) radiobuttons

Question: 4 options > select just one that is correct,

2) checkboxes
Question: 7 options > select correct answer (may be 2, 3, 4 but it's always given) 

It is never for true / false, it can only be "select an answer that is correct" etc, but there is always 4 options at minimum.

To learn more details, go through this:

CSA blueprint there is everything you need to know and some example questions,

Folllowing ones are more general but still applicable for your purpose:

Understand Exam Requirements - High-Stakes Certifications (Mainlines) 

Overview - How to Prepare for a High-Stakes Certification (Mainline) Exam 

Certification Preparation Overview

Good luck! And if you have any further question, feel free to ask

[AndersBGS]

Hi @abdulhannan ,

quite simple - just follow the official learning material provided by ServiceNow… this will be enough to pass the exam if you utilize the material, learn the stuff and get your hands dirty whit what you have learned.

[Dr Atul G- LNG]

Hi @abdulhannan 

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

• Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

• Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

• Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

• Consider supplementary courses – Some candidates have found Udemy courses helpful for additional practice and clarity.

• Watch my experience video – I’ve shared my own preparation journey and tips here:
  https://youtu.be/60KXCXXHW7M

Good luck on your CSA journey!