CSA Exam

abdulhannan
Tera Contributor

Hello everyone. I want to ask some questions related to Servicenow CSA exam. So, can anyone please help me how to prepare for it. What will be the pattern of exam. Thankyou.

8 REPLIES 8

AndersBGS
Tera Patron

Hi @abdulhannan ,

 

quite simple - just follow the official learning material provided by ServiceNow… this will be enough to pass the exam if you utilize the material, learn the stuff and get your hands dirty whit what you have learned.

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

What kind of material Sir??

 

Dr Atul G- LNG
Tera Patron

Hi @abdulhannan 

 

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

  • Study the training material thoroughly â€“ Go through it line by line, word by word, at least 2–3 times.

  • Practice the labs multiple times â€“ Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

  • Follow the official eBook â€“ Review it thoroughly at least 2–3 times to reinforce your understanding.

  • Consider supplementary courses â€“ Some candidates have found Udemy courses helpful for additional practice and clarity.

  • Watch my experience video â€“ I’ve shared my own preparation journey and tips here:
    https://youtu.be/60KXCXXHW7M

 

Good luck on your CSA journey!

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Created this video on basis of my personal experience in both exams. Please follow ServiceNow training and policies for better understanding. These videos are only for knowledge purposes & basic on my experience & Knowledge. LinkedIn:https://www.linkedin.com/in/atulgroverservicenowconsultant ...

Sandeep Rajput
Tera Patron

@abdulhannan Focus on the ServiceNow CSA course, practice the concepts taught during the course on a lab instance or a PDI. Please refer to this CSA exam blueprint https://learning.servicenow.com/lxp/en/credentials/certified-system-administrator-mainline-exam-blue... for more information.