Custom UI Actions not being visible after upgrading to ServiceNow Yokohama

Community Alums
Not applicable

‎07-29-2025 06:10 AM

several users have reported issues with Custom UI Actions not being visible after upgrading to ServiceNow Yokohama 

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Ankur Bawiskar
Tera Patron
Tera Patron

‎07-29-2025 06:17 AM

@Community Alums 

Since those are custom UI actions, you need to debug what got changed due to upgrade.

Did you check that?

what debugging did you do?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Nikhil Bajaj9
Tera Sage

‎07-29-2025 06:19 AM

Hi @Community Alums ,

 

Have you completed/checked all Skipped item been created during upgrade. And as Ankur said if skipped items are worked upon then you need to debug.

 

Regards,

Nikhil Bajaj

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Regards,
Nikhil Bajaj
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Community Alums
Not applicable

‎07-29-2025 06:22 AM

Yes we have reviewed and retained all the skipped records during upgrade

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Community Alums

‎07-29-2025 06:23 AM

@Community Alums 

what type of UI actions are those? share screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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