Custom UI Actions not being visible after upgrading to ServiceNow Yokohama

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several users have reported issues with Custom UI Actions not being visible after upgrading to ServiceNow Yokohama 

9 REPLIES 9

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Velmurugank_0-1753795563072.png

 

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The 'Search by Duplicates' button—used to identify if another knowledge article exists with the same properties

Pranesh072
Mega Sage
Mega Sage

Can you share the details for those ui actions? is it not native or workspace? Do share the definition of your ui action 

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The 'Search by Duplicates' button—used to identify if another knowledge article exists with the same properties

Velmurugank_1-1753795761548.png

 

Can you execute your if condition in background script and check if it is working. 

 

Do check if you plugin Predictive Intelligence for Knowledge Management (com.snc.knowledge_ml) is active or not.