Facing some issues with modules visibility

[Pankaj Garg]

Hi

I am facing some issues in Modules like when next experienced is turned on and when I search for "Service Operations Workspace" module in the application navigator  it displays this module twice as you can see in the screenshot attached and when I turned off next experience it displays "Service Operations Workspace" module only once which is correct. I want to achieve the same when next experienced is turned on. Can anyone help me with this?

Thank you

[Saurav11]

Hello,

That is correct. That's how it looks. All the workspaces when the next experience is activated have that extra module visible.

Please mark my answer as correct based on impact.

[Pankaj Garg]

Yes but the other module will be accessible to the user whom does not have the access to that module and I am not able to edit it's properties when I click on edit module it shows record not found. I want this module to be visible to users with particular role

[Saurav11 · Accepted solution]

Hello,

You can make it inactive. please follow the below steps:-

1. Navigate to All > Now Experience Framework > Experiences.
2. Select the application you want to add to the Workspaces menu on the Unified Navigation.
3. Make in inactive

Then you will see only one record in the navigation.

Please mark my answer as correct based on Impact.

[Pankaj Garg]

Thank you Saurav for your help