Disable the banner announcement in native UI and portal

[ashokbodaga]

Hi,

I had upgraded my instance to Yokohama and after upgrade I got an announcement in the top of the Home page like "Security Update: MFA Implementation" and  in the service portal"

Security Update: MFA Implementation

To enhance the security of your instance, we'll enable Multi-Factor Authentication (MFA) for all users performing non-SSO login in the instance

Action Required:

• Please review this KBXXXXX about the change and understand the impact.

• Adjust the MFA security policy as needed based on your business and security needs.

Can some one help me to disable this announcement .

Thank you.

[Mikep_bosch]

Follow this step-by-step

In ServiceNow, the system property glide.authenticate.multifactor.enforcement.acknowledged is typically used to indicate whether the administrator has acknowledged the enforcement of multi-factor authentication (MFA). It's a boolean-type system property.

To set glide.authenticate.multifactor.enforcement.acknowledged to true, follow these steps:

1. Navigate to the System Properties Table:

   • In the left-hand navigation filter, type: sys_properties.list and hit Enter.

   • This brings you to the full list of system properties.

2. Search for the Property:

   • In the search bar, enter: glide.authenticate.multifactor.enforcement.acknowledged.

3. Edit or Create the Property:

   • If the property exists, click on it.

   • If it does not exist, click New to create it:

     • Name: glide.authenticate.multifactor.enforcement.acknowledged

     • Type: true | false (Boolean)

     • Value: true

     • Add a description if desired (e.g., "Acknowledges MFA enforcement to suppress UI warnings").

4. Save the Property: