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Do store apps get automatically upgraded when minimum version is not met?

Nik_07
Tera Contributor

Hi,

As per this article - https://docs.servicenow.com/en-US/bundle/utah-release-notes/page/release-notes/upgrades/reference/up...

Store apps get automatically upgraded when minimum version is not met. Example is also mentioned in the same doc in a table format.

 

Question - Does anyone know if its true? If yes, how do we know what is the minimum version for an app? Basically I want to know if really apps get upgraded automatically when I upgrade the instance or not?

PS - I raised a case with ServiceNow support team. They said "only apps marked as TRUE UP will get auto upgraded and others dont."

When I asked what are those true up apps, they said that details cannot be shared as its internal 😕

 

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