Donut not working in Australia patch 2

KK210
Tera Contributor

3 weeks ago

 
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3 REPLIES 3

GlideFather
Tera Patron

3 weeks ago

ahoy @KK210,

 

it seems that you might have forgotten to describe your issue but with current details, nobody will be able to help you unless you share some context. could you possibly do so?

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Answers generated by GlideFather. Check for accuracy.

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Dr Atul G- LNG
Tera Patron

3 weeks ago

Hi @KK210 

If you are encountering this in Platform Analytics, try repairing the PA plugins. Also, please share some more screenshots.

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @KK210 

 

  • Can you confirm , it was working fine in previous patch.
  • Did you perform cache.do in Application navigator or check in Incognito/InPrivate window of browser.
  • Please ensure you do not have grouping by numeric value field as it will not work in Donut.
  • If everything looks good and still error persists, Repair PA plugin

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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