Employee Center Navbar UI defaulting to white after update to Yokohama Patch 7

[sireland]

Dear ServiceNow Community,

I believe this an issue of some sort of override or error from UI updates in Yokohama compared to Xanadu. I am experiencing an issue where the navbar divider color will not change when changing in the Service Portal Configuration->Branding Designer Tool. It is continuing to default to white after upgrading the instance from Xanadu Patch 9b to Yokohama Patch 7.  I have looked at the CSS and haven't found any conflicting CSS variables or anything in the theme that would be causing this issue. If you have any guidance or suggestions it would be greatly appreciated since I couldn't find any posts or reference to this error in the know errors portal.

Thank You!

[kaushal_snow · Accepted solution]

Hi @sireland ,

I would suspect that upgrading to Yokohama Patch 7 introduced a CSS override or change in the branding engine that’s forcing the navbar divider to default to white (even when changed in the Branding Designer), so one approach is to inspect the effective CSS (via browser dev tools) to identify the class or variable now taking precedence, then either override it via a custom style in your portal theme or clone and adjust the Employee Center theme CSS so your desired divider color is respected....

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

[tejas1111]

Hi @sireland ,

• Inspect the divider in browser → see which CSS or variable is controlling it.

• Check Branding Editor → confirm Navbar Divider is set.

• Look in Theme or Header widget CSS → remove or adjust any hard-coded white color.

• Clear cache (/cache.do + browser hard reload).

• If still not working, add a small override in Theme Custom CSS with !important.