Error message when creating new resource assignment "Either a resource or attribute is mandatory"

PetarK
Tera Expert

Hi all, can someone help me with the error message which I am getting when I am creating new resource assignment? 

Steps to reporoduce, follow the steps on screenshot and press new. Fill out the data and press save, then "Either a resource or attribute is mandatory" appears together with Invalid value on insert. After I choose the resource I am getting new error: Resource assignment cannot be created or updated because xxx xxx is not available.



PetarK_0-1732017863715.png

Version: Xanadu patch3

8 REPLIES 8

There is a lot of missing information over new project workspace, strategic planning workspace and resource management workspace by some hours on that I found a couple of links and errors that could happen I hope all those links may help you:


Employees profiles are only a little part of what you need to configure for your resources

Create resource assignments using Project Workspace

 From <https://docs.servicenow.com/bundle/xanadu-it-business-management/page/product/pw-resource-management...>

 
Discover and learn about “Capacity Planning” enhanced functionality on SPW

 From <https://www.servicenow.com/community/spm-events/discover-and-learn-about-capacity-planning-enhanced/...>

 

Manage resource capacity

From  https://docs.servicenow.com/bundle/xanadu-it-business-management/page/product/portfolio-planning/tas...

 

Migration of resource plans, operational resource plans, and cost plans

From <https://docs.servicenow.com/bundle/washingtondc-it-business-management/page/product/resource-managem...>

 

Populate primary attributes for all resources

From <https://www.servicenow.com/community/spm-articles/strategic-resource-capacity-planning-how-to-set-it...>

 

Resource assignments in Project Workspace

 From <https://docs.servicenow.com/bundle/xanadu-it-business-management/page/product/pw-resource-management...>

 

Resource Assignment Guidance - How to enable and start  

From <https://www.servicenow.com/community/spm-articles/resource-assignment-guidance-how-to-enable-and-sta...>

 

Resource Assignment and Capacity Planning Guide

From <https://www.servicenow.com/community/spm-articles/resource-assignment-and-capacity-planning-guide/ta...>

 

Strategic Resource Capacity Planning - How to set it up and view capacity plans

From <https://www.servicenow.com/community/spm-articles/strategic-resource-capacity-planning-how-to-set-it...>

 

Map Primary attributes to resource

https://docs.servicenow.com/bundle/xanadu-it-business-management/page/product/portfolio-planning/tas...


Thanks! I had the same issue, and that solution worked perfectly.

 

However, I'm running into a similar problem with groups. I'm getting the following error message:

"Group Resource Assignment cannot be created for a group without any primary users."

 

Do you know if there's a similar fix or workaround for this as well?

Yes you need to add some users to that group as a primary group and define their schedule 

AlexB64
Tera Contributor

Currently doing the SPM Implementation Course and ran into the same issue on the Financial Planning Lab. I inactivated the BR just to allow me to complete the Lab but then when moving onto the following section (Resource Management) came across the following little nugget of useful information: 

 

pps_resource: Only users with the PPS Resource role are considered for resource planning, and only users or groups with the PPS resource role appear in resource assignments.

 

So, maybe if the running order of the course material was swapped around I could have avoided the issue altogether?

 

Hope this helps (albeit a bit after the fact)