PDI is offline

RamanjaneyuA
Tera Contributor

PDI is not available and showing as Offline and "We're currently experiencing issues with Personal Developer Instances (PDIs). Our team is actively working on a resolution. We appreciate your patience and apologize for any inconvenience."

 

Are you facing the same issue?

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @RamanjaneyuA 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

 

Backup and restore you PDI data using GITHUB

 

FYI, earlier Backup and restore feature was available for PDI's which is disccontinued since 15 DEC 2022

Link to that Post- https://developer.servicenow.com/blog.do?p=/post/update-to-restore-on-pdis/

 

However, there is a way to Backup your PDI Data using GITHUB

 

Please go through this URL for detailed explanation - https://developer.servicenow.com/blog.do?p=/post/backup-your-pdi/

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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AndersBGS
Tera Patron
Tera Patron

Hi @RamanjaneyuA 

 

As you might know, there is no support available from ServiceNow in relation to PDIs. Please also notice the banner they have set on https://developer.servicenow.com/dev.do

AndersBGS_0-1747858389581.png

 

 

Based on above, please wait, it should come online at some point again.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

I've been waiting all day and mine still has not come up.