Global Text Search missing after upgrading to Yokohama
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3 hours ago
We're in the middle of our upgrade tests. Since the updrage, the global text search field has vanished. It's the same situation in all the upgraded instances.
I inspected the structure of the page, the container "search-container" still exist at the correct place, its height is 0.
What I already tried from the various solutions posted:
- Checked the sys property for the text global search, it's at true.
- Checked the module, it's active.
- Checked for a change in the roles needed to access the search. No differences between our prod and test instance.
- Clearing the cache with cache.do and browser cache clear changed nothing.
I was about to repair the plugin sn-component-workspace-global-search until I realized it is for the search results, not the search bar.
I suppose I missed something obvious, but from where I am. I can't see it.
Any suggestions ?
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3 hours ago
Any screenshot? Also try repair sn_ui_globalsearch
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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3 hours ago
Here's a screenshot of the top homepage.
I just tried to repair for sn_ui_globalsearch, no luck. Still the same situation.
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3 hours ago
Log a case for Now Support team.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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