Groups

[PolyannaS]

This new group has been added to my instance, does anyone know what it's for?

My instance has recently been updated to Zurich.

Group name: Conditional Script Writer

[PoonkodiS · Accepted solution]

Hi @PolyannaS 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2488331

Refer this article

Regards,

Poonkodi

[Dr Atul G- LNG · Accepted solution]

Hi @PolyannaS 

No action required for this, have look here

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2488331

[PoonkodiS · Accepted solution]

Hi @PolyannaS 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2488331

Refer this article

Regards,

Poonkodi

[Dr Atul G- LNG · Accepted solution]

Hi @PolyannaS 

No action required for this, have look here

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2488331

[Itallo Brandão · Accepted solution]

Hi @PolyannaS ,

I found a great Community article that details exactly why this change happened in the Zurich release and how it impacts Admins.

It turns out that Admins no longer have automatic scripting rights by default. This group (and the script_writer role) is now the official way to grant those permissions back securely.

I highly recommend reading this article to understand the new governance model:

• Article: Why Your Admins Can't Script Post-Zurich Upgrade: Mastering ServiceNow Scripting Governance

It explains the security reasoning behind it and provides a step-by-step guide on how to manage these permissions for your team.


If this response (and the article) helps you understand the new requirement, please mark it as Accepted Solution.
This helps the community grow and assists others in finding valid answers faster.

Best regards,
Brandão.