HI Team, Can anyone explain me Microsoft teams to servicenow integration
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-01-2026 12:44 AM
HI Team, Please anyone explain me microsoft teams to servicenow integration with out the box configurations
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-01-2026 08:15 AM
Hi @Bdhar
Please refer Servicenow documentation for the OOB steps, prerequisite etc.
ServiceNow for Microsoft Teams and Microsoft 365
Also check following videos for step by step guidance:
https://www.youtube.com/watch?v=oLqZav4eZfc
https://www.youtube.com/watch?v=im0yc7WYKhA
https://www.youtube.com/watch?v=1Emi6jWMJ-o
https://www.youtube.com/watch?v=ER99OdMaUVE
In this webinar, we'll guide you through the process of connecting ServiceNow with Microsoft Teams, providing a hands-on demo of the setup. We'll also cover best practices for integrating key ServiceNow products like Employee Center, Virtual Agent, and more with Microsoft Teams to enhance ...
Join ServiceNow Experts to learn more about how to implement and decrease time to value with ServiceNow in Microsoft 365. Making the integration work is easier than you might think. Join this session to learn more about the integration, its capabilities, and driving adoption in your organization.
Explore how Virtual Agent triggers rapid-response from agents who collaborate through Microsoft Teams!
This video will walk you through setting up integration with Microsoft Teams in your ServiceNow instance. The Set up Microsoft Teams Graph spoke product documentation mentioned in the video can be found here: https://docs.servicenow.com/csh?topicname=set-up-msteams.html&version=latest Chapters: ...