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how to delete process flow option by incident form

lilambarb
Tera Contributor
 
4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @lilambarb 

Could you please provide a screenshot of what you are referring to?

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Ankur Bawiskar
Tera Patron
Tera Patron

@lilambarb 

If you are talking about process flow formatter then you can disable that from here

Search the record for your table and State value and set it to Active=false

AnkurBawiskar_1-1739365360623.png

 

AnkurBawiskar_0-1739365328955.png

 

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Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@lilambarb 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Viraj Hudlikar
Tera Sage
Tera Sage

Hello @lilambarb 

Check this docs link https://www.servicenow.com/docs/csh?topicname=r_ProcessFlowFormatter.html&version=latest

 

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Viraj Hudlikar.