How to Upgrade from Washington to Yokohama?

[prasanna_da]

Hi Team, 

Client wants to upgrade from Washing to Yokohama, please guide me through the process.

How to do the upgrade?

What points to consider as pre upgrade activities?

What are the post upgrade process?

Any other things. 

Iam completely new to upgrade process. Iam just aware of skipped records. 

Thanks 

[Dr Atul - LNG · Accepted solution]

Hi @prasanna_da 

As a BPC, I always recommend following the checklist provided by ServiceNow. Here are a few documents we've created so far — going through them should answer most of your questions clearly.

I’ve also added a video that can provide further clarity and guidance.

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/upgrades/upgrades-p...

https://learning.servicenow.com/nowcreate/en/pages/assets?id=nc_asset&nc_ai_search=true&asset_id=62a...

https://learning.servicenow.com/nowcreate?id=sp_overview&nc_ai_search=true&versionId=&sp_id=949e3c68...

https://learning.servicenow.com/nowcreate?id=nc_asset&asset_id=e19e97a3478c1e50fd498a75d36d43bf&nc_s...

https://learning.servicenow.com/nowcreate?id=nc_asset&nc_ai_search=true&asset_id=b19ba8034727de18ac2...

https://youtu.be/cvvkovcCc4I

[Rafael Batistot]

Hi @prasanna_da 

See this tutorial, might help you 

https://flyform.com/insights/articles/servicenow-platform-upgrades-a-complete-guide#:~:text=Upgradin...%20Read%20the%20release,and%20validate%20the%20development%20instance

additional:

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/rn-combined/yokoham...

[Dr Atul - LNG · Accepted solution]

Hi @prasanna_da 

As a BPC, I always recommend following the checklist provided by ServiceNow. Here are a few documents we've created so far — going through them should answer most of your questions clearly.

I’ve also added a video that can provide further clarity and guidance.

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/upgrades/upgrades-p...

https://learning.servicenow.com/nowcreate/en/pages/assets?id=nc_asset&nc_ai_search=true&asset_id=62a...

https://learning.servicenow.com/nowcreate?id=sp_overview&nc_ai_search=true&versionId=&sp_id=949e3c68...

https://learning.servicenow.com/nowcreate?id=nc_asset&asset_id=e19e97a3478c1e50fd498a75d36d43bf&nc_s...

https://learning.servicenow.com/nowcreate?id=nc_asset&nc_ai_search=true&asset_id=b19ba8034727de18ac2...

https://youtu.be/cvvkovcCc4I

[Ankur Bawiskar · Accepted solution]

@prasanna_da 

everything is listed in these links

Upgrade planning checklist 

Upgrade Resources 

If my response helped please mark it correct and close the thread so that it benefits future readers.