How to Upgrade from Washington to Yokohama?

prasanna_da · 3 weeks ago

Hi Team,

Client wants to upgrade from Washing to Yokohama, please guide me through the process.

How to do the upgrade?

What points to consider as pre upgrade activities?

What are the post upgrade process?

Any other things.

Iam completely new to upgrade process. Iam just aware of skipped records.

Thanks

Dr Atul G- LNG · 3 weeks ago

Hi @prasanna_da

As a BPC, I always recommend following the checklist provided by ServiceNow. Here are a few documents we've created so far — going through them should answer most of your questions clearly.

I’ve also added a video that can provide further clarity and guidance.

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/upgrades/upgrades-p...

https://learning.servicenow.com/nowcreate/en/pages/assets?id=nc_asset&nc_ai_search=true&asset_id=62a...

https://learning.servicenow.com/nowcreate?id=sp_overview&nc_ai_search=true&versionId=&sp_id=949e3c68...

https://learning.servicenow.com/nowcreate?id=nc_asset&asset_id=e19e97a3478c1e50fd498a75d36d43bf&nc_s...

https://learning.servicenow.com/nowcreate?id=nc_asset&nc_ai_search=true&asset_id=b19ba8034727de18ac2...

https://youtu.be/cvvkovcCc4I

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Ankur Bawiskar · 3 weeks ago

@prasanna_da

everything is listed in these links

Upgrade planning checklist

Upgrade Resources

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Rafael Batistot · 3 weeks ago

Hi @prasanna_da

See this tutorial, might help you

https://flyform.com/insights/articles/servicenow-platform-upgrades-a-complete-guide#:~:text=Upgradin...%20Read%20the%20release,and%20validate%20the%20development%20instance

additional:

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/rn-combined/yokoham...

If you found this response helpful, please mark it as Helpful. If it fully answered your question, consider marking it as Correct. Doing so helps other users find accurate and useful information more easily.

Dr Atul G- LNG · 3 weeks ago

Hi @prasanna_da

As a BPC, I always recommend following the checklist provided by ServiceNow. Here are a few documents we've created so far — going through them should answer most of your questions clearly.

I’ve also added a video that can provide further clarity and guidance.

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/upgrades/upgrades-p...

https://learning.servicenow.com/nowcreate/en/pages/assets?id=nc_asset&nc_ai_search=true&asset_id=62a...

https://learning.servicenow.com/nowcreate?id=sp_overview&nc_ai_search=true&versionId=&sp_id=949e3c68...

https://learning.servicenow.com/nowcreate?id=nc_asset&asset_id=e19e97a3478c1e50fd498a75d36d43bf&nc_s...

https://learning.servicenow.com/nowcreate?id=nc_asset&nc_ai_search=true&asset_id=b19ba8034727de18ac2...

https://youtu.be/cvvkovcCc4I

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar · 3 weeks ago

@prasanna_da

everything is listed in these links

Upgrade planning checklist

Upgrade Resources

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader