Instance is still upgrade inprogress

Mehavarnan C
Tera Contributor

I just upgraded my PDI instance from Utah to Vancouver new release, I click the upgrade button and it's showing Instance upgrade in progress after 1 hour still showing same like this. This is my issue.

2 ACCEPTED SOLUTIONS

No issues mate. 

 

If all good, please accept my answer as solution and close the thread. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

AndersBGS
Tera Patron
Tera Patron

Hi @Mehavarnan C ,

 

It can defiantly take some time - also longer than 1 hour. Please wait - as soon as it is upgraded, you should receive an email for that the upgrade is completed, and the instance is ready for use again.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Mehavarnan C 

As far as i know it depend how big is ur pdi and what customization it contain. some time it take 3-5 hr as well. Open your PDI and see the upgrade 

 

https://INSTANCENAME.service-now.com/now/nav/ui/classic/params/target/%24upgrade_monitor.do%3Fsysparm_use_polaris%3Dfalse

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Now i need shutdown my pc. The upgrade will affect or not.

 

NO impact. It is on cloud so no worries, you will get email once upgrade done. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Thank u atul.I am a fresher, So that is the main reason, sorry. I'm ur subscriber. i know you , you

are doing great things... it's a best moment to chat with you.