Is anyone receiving emails from devportalprod@service-now.com asking to release your PDI

[reginaldocosta]

I've been receiving email message from devportalprod@service-now.com asking to release my PDI.

Is that a legitimate email?

Thank you

[Dr Atul G- LNG · Accepted solution]

Yes, this is true mate. and please take back up of your work and release the instance. 

[reginaldocosta]

I did that and I keep receiving the same message. dev10686 was released but it seems this process didn't detect it.

Thank you

[Dr Atul G- LNG]

Hi @reginaldocosta 

https://developer.servicenow.com/dev.do#!/learn/learning-plans/vancouver/new_to_servicenow/app_store...

1. In the Application Navigator, go to Connections & Credentials > Credentials
2. Click the New button in the upper right-hand corner
3. It will ask "What type of Credentials would you like to create?" - select Basic Auth Credentials
4. Fill in "Name" with how you want to identify your Credential
5. Fill in "Order" with its intended order of attempt if multiple Credentials exist (though this is not used in source control, so any number will do)
6. Fill in "User name" with the username used to authenticate the source control repo
7. Fill in "Password" with the password used to authenticate the source control repo. If you're using Github or a repo that requires multi-factor authentication, use a personal access token instead.
8. Check the "Active" box to make this Credential usable
9. Click the Submit button
10. Copy the URL to your repository
11. Open Studio from the Application Navigator and select which app you're going to back up
12. From the navigation bar at the top, click Source Control > Link to Source Control
13. Fill in "URL" with your repo's URL
14. Fill in "Credential" with the one you just created
15. Click Link to Source Control