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Issue Migrating Update Set Changes from Sandbox to Dev After Dev freeze Lift

SumitKamde
Kilo Contributor

Hello Community,

I am facing an issue while trying to move update set changes from our Sandbox environment to the Development (Dev) environment.

Recently, the Dev freeze was completed, and since then I have been unable to migrate the update set updates from Sandbox to Dev. The update set contains customizations that were developed and tested in Sandbox, but the usual process of moving the update set to Dev is not working as expected.

I would like to understand:

  • Is there any restriction on moving update sets from Sandbox to Dev after a Dev lift has been completed?
  • Are there any additional steps or configurations required to re-establish update set migration between these environments?
  • Has anyone encountered a similar issue and found a resolution?

Any guidance on troubleshooting steps or recommended approaches would be greatly appreciated.

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @SumitKamde 

 

What do you mean "not working" ? Is it throwing any error?

Are you trying to move it using update source or import xml ?

 

Ensure your sandbox and Dev having same major version.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti