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Issues on PDI

KasiReddyH
Giga Contributor

The personal developer instance I used previously was released from my end was Reclaimed BY service now team. as a user do i need to use my another Email to create another account by abandoning old one or i can request for another instance from same ID currently I'm using now 

3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron

You can use the same email ID to request a new PDI. Just go to the ServiceNow Developer site and request a new instance. @KasiReddyH 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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View solution in original post

AndersBGS
Tera Patron

Hi @KasiReddyH 

 

Just use your current ID and request a new PDI.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

Tanushree Maiti
Tera Patron

Hi @KasiReddyH 

 

Many user reported that even after they were using it actively still it has been reclaimed.

FYI ->Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

 

As per above article:

reclaiming PDIs that meet both of these conditions: 

  • 90 days or older (based on when they were provisioned) 
  • Haven't had a PDI login in the last 10 days  ( This you know)

There is no way to retain PDI after getting Reclaim notification. Also there is no support available for PDI.

 

Please check this Personal Developer Instance (PDI) Guide

Where it is written-

"When a PDI is reclaimed, the instance is unassigned from you, reset to its original state, and reassigned to another Developer Site user. Reclaiming instances allows ServiceNow to supply active developer site user with free instances."

 

If it is already reclaimed, only option is left i.e Request for New PDI instance.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

You can use the same email ID to request a new PDI. Just go to the ServiceNow Developer site and request a new instance. @KasiReddyH 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

AndersBGS
Tera Patron

Hi @KasiReddyH 

 

Just use your current ID and request a new PDI.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Tanushree Maiti
Tera Patron

Hi @KasiReddyH 

 

Many user reported that even after they were using it actively still it has been reclaimed.

FYI ->Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

 

As per above article:

reclaiming PDIs that meet both of these conditions: 

  • 90 days or older (based on when they were provisioned) 
  • Haven't had a PDI login in the last 10 days  ( This you know)

There is no way to retain PDI after getting Reclaim notification. Also there is no support available for PDI.

 

Please check this Personal Developer Instance (PDI) Guide

Where it is written-

"When a PDI is reclaimed, the instance is unassigned from you, reset to its original state, and reassigned to another Developer Site user. Reclaiming instances allows ServiceNow to supply active developer site user with free instances."

 

If it is already reclaimed, only option is left i.e Request for New PDI instance.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti