List of items to be backed up before instance upgrade

dassan
Giga Contributor
 
7 REPLIES 7

Hi @Tanushree Maiti 

 

Are you sure about this? Do we need to take a backup before the upgrade?

Also, should we consider backing up items like uncommitted update sets, integration and MID Server configurations/logs, system properties, and Automated Test Framework (ATF) test suites to support recovery and validation if needed?

From my understanding, these are typically more relevant for a clone scenario rather than an upgrade, but please confirm.

 

 

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Dr Atul G- LNG 

 

If the upgrade is limited to a patch release, additional backups are generally not required. However, family version upgrades are typically performed in conjunction with a clone activity, which provides a recovery point.

 

My recommendation was made with major (family) upgrades in mind. For these upgrades, it is still considered a best practice to retain key configuration backups—such as uncommitted update sets, integration and MID Server configurations, system properties, and ATF test suites—to support validation and recovery if needed.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hi @Tanushree Maiti 

 

You missed this

 

DrAtulGLNG_0-1781707754475.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************