Process Guides for Australia

Suzy_Hyslip
Tera Contributor

3 hours ago

Can someone tell me if there are Incident, Problem, and Knowledge process guides for the Australia release and where they are located?  Thanks.

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4 REPLIES 4

Dr Atul G- LNG
Tera Patron

2 hours ago

Hi @Suzy_Hyslip 

 

https://mynow.servicenow.com/now/best-practices/collections/it-service-management-best-practices

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Dr Atul G- LNG
Tera Patron

2 hours ago

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*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Tanushree Maiti
Tera Patron

2 hours ago

Hi @Suzy_Hyslip 

 

Check : Incident Management release notes  

 

Also check : https://www.servicenow.com/docs/r/release-notes/rn-summary-changes.html 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Tanushree Maiti
Tera Patron
In response to Tanushree Maiti

an hour ago - last edited an hour ago

Hi @Suzy_Hyslip 

 

Here is https://www.servicenow.com/docs/r/release-notes/knowledge-center-rn.html 

 

https://www.servicenow.com/docs/r/it-service-management/problem-management/c_ProblemManagement.html

 

Problem management release note lastly had been published with Yokohama .

https://www.servicenow.com/docs/r/yokohama/release-notes/problem-management-rn.html

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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