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nable to Upgrade My PDI from Zurich to Australia

snowtesting
Kilo Explorer

7 hours ago

Hello,

I am currently trying to upgrade my Personal Developer Instance (PDI) from the Zurich release to the Australia release.

However, I am encountering an issue.


From Manage My Instance, I select the Australia release under Upgrade release and click the Upgrade button. The status changes to "Upgrading Instance...", but after a while it returns to "Online". The instance is not upgraded, and it appears that the upgrade process is canceled.


Could you please let me know how to resolve this issue?

 

Thank you for your assistance.

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

2 hours ago

Hi @snowtesting 

 

It might be some interments issue, you can try again. Due to high demand of PDI might be upgrad also get impacted so nothing to worry. Keep trying but don't release the instance.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Tanushree Maiti
Tera Patron

38m ago

Hi @snowtesting 

 

You try after some time. And that time wait for completion. It generally takes 2-4 hours.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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