Need assistance for my Personal Instance not being available

[coelhon6]

Hello Everyone,

Can someone assist me with this issue and confirm whether this issue is from Service Now end , and what needs to be done in this scenario, as its almost more than a week this issue persist.

My Personal Instance shows its offline and top of the screen there is message which states 

Developer instance is undergoing unscheduled maintenance.

Kindly provide your inputs .

Thank you guys 🙂

[Dr Atul G- LNG]

Hi @coelhon6 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future.