Not able to register for Certified Application Developer

[Abinaya Sekar]

Hi all,

I’m trying to register for the exam, but it shows a “Resume” button, and nothing happens when I click it.

Has anyone faced this issue? Please let me know how to resolve it. Thanks!

[Tanushree Maiti]

Hi @Abinaya Sekar 

Could you clear your browser's cache and cookies, or open an Incognito / Private browsing window and try again .

If possible try with different browser like Google chrome and ensure your window is maximized.

 Also ensure you have clicked on agree on terms and conditions.

 If nothing works , Raise a case to Now learning support in Servicenow University

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

[abirakundu23]

Hi @Abinaya Sekar ,

Follow the below steps:

1. Please logout & login back again in ServiceNow University. Clear you browser cache and cookies.
2. Open in incognito window & try again.
3. Navigate to My University → My Exams → My Current Exams, open the CAD exam, and try resuming the registration from there.

If issue still persist,  raise support ticket from ServiceNow  University with issue details and snapshot.

Please mark helpful & correct answer if it's worthy for you.