On Ebook error showing "Copy" limit reached but have not taken any copy

DibyadarshaS
Tera Contributor

‎03-21-2026 03:33 AM

Unable to take "Copy" on the Ebook administrator not sure why? it always shows copy limit reached why?

 

 

 

0 Helpfuls
  • 492 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron

‎03-21-2026 04:28 AM

Hi @DibyadarshaS 

 

It is expected, ebook copy , down load , sharing is not possible or restricted 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Tanushree Maiti
Tera Patron

‎03-21-2026 06:01 AM

You don't have options to copy content from ebook. Servicenow disabled the features after set of limit. 

 

Refer : https://www.servicenow.com/community/itom-forum/unable-to-opy-from-ebook/td-p/3260296/page/2

  

   https://learning.servicenow.com/lxp/en/on-demand-training-and-content/recovering-your-inkling-accoun...

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
0 Helpfuls