PDI is not opening
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03-25-2024 08:56 AM
Hello Team,
Everyday I'm trying to open the PDI. But it is not opening.
It is throwing the error "Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.".
I'm experiencing this issue past seven days onwards.
Could you please check and guide me what action i have to take from my end.
Regards,
Sulochana
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03-25-2024 09:02 AM
Hi @sulochana
I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline.
1. There is no support available for PDI.
2. If you can wait, more, let's wait
3. You may release this instance and take a new one but in this case, you will lose your previous data.
From going forward, try to take regular backup of PDI, to avoid any loss of update set in future.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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03-25-2024 09:37 AM
Hi @sulochana
As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:
- wait - nobody can tell you how long it will take
- if you get tired of waiting, release your instance and request a fresh installation. Please note, that any work that you might have done and haven't backed up will be lost.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders…
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/