PDI Remains Offline After Upgrade Maintenance

奥野正
Kilo Contributor

Hello,

 

My Personal Developer Instance is currently showing the following message:

 

"Your PDI is temporarily unavailable due to infrastructure maintenance. It will be back online soon."

 

The instance status is "Offline".

Prior to this, I requested an upgrade to the latest Australia patch and later received an email indicating that the upgrade had taken longer than expected or may have failed.

 

The instance has remained Offline for approximately one week, and the status has not changed during that time.

 

Has anyone experienced a similar issue after a patch upgrade? Is there any action required on my side, or should I continue to wait for the maintenance to complete?

 

Thank you.

1 ACCEPTED SOLUTION

Dr Atul - LNG
Tera Patron

Hi @奥野正 

 

Don't worry, now a days many user reports the same issue. If wait is too long, release this instance and take a new one else wait more 

 

You might not get Brazil version immediately, so need to take Australia version n then upgrade.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

1 REPLY 1

Dr Atul - LNG
Tera Patron

Hi @奥野正 

 

Don't worry, now a days many user reports the same issue. If wait is too long, release this instance and take a new one else wait more 

 

You might not get Brazil version immediately, so need to take Australia version n then upgrade.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************