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01-21-2021 03:05 AM
Hi
Can anyone help me with the plugin that we have to open attachment in browser rather downloading it first.
We do have it in paris release. There must be some way.
Thanks
Solved! Go to Solution.
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01-21-2021 04:26 AM
Document viewer is already installed in my instance.
In your instance as well it is installed as per your screenshot
Activate Document Viewer for the tables where you want to use it.
- Navigate to System Definition→Dictionary.
- Open the table Collection record to update.
- Enter use_document_viewer=true in the Attribute field.
Output: Excel file data shown
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2021 04:15 AM
On activating the plugin first check with the sys_properties_list com.snc.documentviewer.enable_document_viewer is set to true if not do that.
If second one is not solving try with the first plugin in case.
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01-21-2021 04:19 AM
Both of these plugins were already installed in paris instance.
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01-21-2021 04:26 AM
if already installed then system property com.snc.documentviewer.enable_document_viewer is set to true or create it if it does not already exist.
enable it at the table level first check what is already their nd change accordingly
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01-21-2021 04:20 AM
Hi,
you can just enable this property with true value if already present
If not present then create
Enable Document Viewer at the instance level and then enable it at the table level for the tables where you want to use it. Ensure that the system property com.snc.documentviewer.enable_document_viewer is set to true or create it if it does not already exist.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2021 04:26 AM
Document viewer is already installed in my instance.
In your instance as well it is installed as per your screenshot
Activate Document Viewer for the tables where you want to use it.
- Navigate to System Definition→Dictionary.
- Open the table Collection record to update.
- Enter use_document_viewer=true in the Attribute field.
Output: Excel file data shown
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader