Plugin to open attachment in browser rather downloading it first.

Deepali Rattan · ‎01-21-2021

Hi

Can anyone help me with the plugin that we have to open attachment in browser rather downloading it first.

We do have it in paris release. There must be some way.

Thanks

Ankur Bawiskar · ‎01-21-2021

@Deepali Rattan

Document viewer is already installed in my instance.

In your instance as well it is installed as per your screenshot

Activate Document Viewer for the tables where you want to use it.

Navigate to System Definition→Dictionary.
Open the table Collection record to update.
Enter use_document_viewer=true in the Attribute field.

Output: Excel file data shown

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Simran5 · ‎01-21-2021

hello,

plugin you can activate for this is document viewer.

for more information please find the attached link.

https://docs.servicenow.com/bundle/paris-platform-user-interface/page/administer/form-administration/task/enable-document-viewer.html#enable-document-viewer

Please mark helpful if it help you out

Thankyou

Deepali Rattan · ‎01-21-2021

Hi @Simran

Which one of these is the correct plugin?

Simran5 · ‎01-21-2021

Second One

Deepali Rattan · ‎01-21-2021

I am still not able to achieve that.

I created the property mentioned in this link you shared

and on dictionary for incident record mentioned attributes also

Still no luck

@Simran