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01-21-2021 03:05 AM
Hi
Can anyone help me with the plugin that we have to open attachment in browser rather downloading it first.
We do have it in paris release. There must be some way.
Thanks
Solved! Go to Solution.
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01-21-2021 04:26 AM
Document viewer is already installed in my instance.
In your instance as well it is installed as per your screenshot
Activate Document Viewer for the tables where you want to use it.
- Navigate to System Definition→Dictionary.
- Open the table Collection record to update.
- Enter use_document_viewer=true in the Attribute field.
Output: Excel file data shown
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2021 10:25 PM
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01-21-2021 10:38 PM
Hi,
that is default behavior.
To view the file/document/attachment you need to click View
This is the only way
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2021 10:45 PM
Thanks
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02-06-2022 11:03 PM
Hi Ankur
Can we achieve this via any script
that attachment should automatically open in that form like a field value
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02-06-2022 11:01 PM
For viewing the document we have to click on view button but my requirement is how that attachment is automatically opened in that form like a field