Post Washington Upgrade, not able to commit the Update set

kamana26
Tera Contributor

Post Upgrade to washington, we are unable to commit any update set. 
Receiving error as : Canceled update set commit because update set contains records that you have not been granted access to view because they are in a different scope

 

The update set is in global scope, and tested with both delegated developer as well as users without delegated_developer role added still same error. Is anyone facing the same issue post Washington Upgrade?

 

10 REPLIES 10

James Chun
Kilo Patron

Hi @kamana26,

 

Never seen that issue before, can you verify the following:

  • Share a screenshot of the issue if possible
  • Within the 'global' Update Set, do you have any updates that are not in the global scope? Sometimes updates from different scopes can be captured within a different-scoped update set
  • Try committing a 'global' update set with a single update. If the issue still persists, maybe it's worth raising a Support case

 

Cheers

 

Hi James,

Thanks for the response! Below is the screenshot. 
Just a one entry in the Update set and that is too in global scope. Raised HI case, but so far nothing satisfactory found. 

kamana26_0-1713992432103.png

Regards,

Kamana

Hi @kamana26,

 

Thanks for the update, yea that looks very odd indeed.

I wouldn't spend too much time trying to resolve it yourself as it can be beyond of our capability.

But very keen to hear what the Support say, good luck

AndrewP28184070
Tera Contributor

We are also experiencing the same issue and are on this release:  glide-washingtondc-12-20-2023__patch1-hotfix2a-04-02-2024.  We also submitted a support case.  If anyone hears a resolution, please post.