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Reset guided setup

Chris_L
Tera Contributor

Hi Everbody,

How can I reset the release upgrade guided setup? I skipped and marked as completed. 

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron

You can’t revert changes in guided setup, but you can go to the respective tasks or records and make updates from there. The guided setup is just a way to show the sequence, but you can make changes as needed by accessing the records directly.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

View solution in original post

Ankur Bawiskar
Tera Patron

@Chris_L 

I believe from UI you can't reset it to start again

May be you can check some backend tables and update them using background script

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

You can’t revert changes in guided setup, but you can go to the respective tasks or records and make updates from there. The guided setup is just a way to show the sequence, but you can make changes as needed by accessing the records directly.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Ankur Bawiskar
Tera Patron

@Chris_L 

I believe from UI you can't reset it to start again

May be you can check some backend tables and update them using background script

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader