SailPoint Service Desk error after Yokohama
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09-02-2026 11:13 AM
When attempting to connect to ServiceNow
our sister application Sailpoint is getting the error.
testConnection not supported by class openconnector.servicedesk.ServiceDeskConnector
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3 weeks ago
It exists time to check the Sailpoint side
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2 weeks ago
We fixed the Sailpoint auth error 4 days ago and the day after- aka Friday I am still seeing "SailPoint Service Desk Util - linkToParent() no value in relationship field" ??
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2 weeks ago
I created a case with ServiceNow. All the items that are supposed to be checked via the above articles that TERA SAGE posted seem fine. I am working with the SailPoint admin locally also.
